DJI and Enjoy have a new service, new is free training for drone newer.
A DJI trained expert will hand-deliver your order when and where you choose, as soon as today. Your expert will help with setup, product demonstration and training, tips and tricks, and answer any questions.
*FREE with your purchase, and currently available in select U.S. markets: New York, San Francisco, Los Angeles, Chicago, Miami, Houston, Atlanta, Dallas.
FREE hand-delivery, professional setup, and training as soon as TODAY
1. What is Enjoy, and how is purchasing from this page different from another DJI page?
Enjoy is a company of fully-trained Experts who hand-deliver and set up the world’s best tech products. DJI has partnered with Enjoy to bring you our newest products with free hand-delivery, professional setup and training as soon as today. When you view a product from this page and click to purchase, you’ll have Enjoy selected as your delivery option at checkout. We may need to ask for your zip code to make sure Enjoy delivers to your area (see the map at the top of the page for a list of cities). If you click on a product from any other page on DJI.com, you won’t see Enjoy as an option at checkout.
2. What do I get when I order a DJI drone with Enjoy?
After you checkout and pay for your DJI drone, you’ll receive an email to schedule the time and place for your Enjoy Expert to hand-deliver your order. Your Enjoy Expert will arrive with your drone at the exact time and place you chose. They’ll get make sure you have everything you need to fly safely and legally. Together, you’ll calibrate and explore your new drone, and then pilot your first flight! You’ll take photos and movies during your flight, share and save them with the DJI Go app. Your Expert can also provide some tips and tricks, and answer any questions you have.
3. What do I get when I order a DJI Osmo with Enjoy?
After you checkout and pay for your DJI Osmo, you’ll receive an email to schedule the time and place for your Enjoy Expert to hand-deliver your order. Your Expert will contact you before the visit to confirm the order details and answer any questions. Your Enjoy Expert will arrive with your Osmo at the exact time and place you chose. Together, you’ll unbox and get acquainted with the features of the Osmo, and then film your first video! You’ll also share and save them with the DJI Go app. Your Expert can also provide some tips and tricks, and answer any questions you have.
4. How far in advance can I schedule my Enjoy visit?
You can book an Enjoy visit up to 14 days in advance. If you’d like to book a visit further out, you can call 1-888-GO-ENJOY or email email@example.com .
5. Are there any added costs to purchase with Enjoy, instead of on DJI’s other pages?
The Enjoy service is absolutely free. The products cost the same amount, and there is no extra charge for Enjoy’s service. DJI partners with Enjoy to make sure you get the most out of your new purchase.
6. Can I change the date, time or location of my Enjoy visit?
Of course! You can click the reschedule link in your confirmation email, call 1-888-GO-ENJOY, or email firstname.lastname@example.org .
7. Where does Enjoy deliver? Why am I not eligible for Enjoy?
Enjoy is currently available in New York, San Francisco, Los Angeles, Chicago, Miami, Houston, Atlanta, and Dallas. New locations coming soon!
8. How soon can Enjoy deliver my order?
Often, Enjoy can offer hand-delivery, professional setup, and training on the same day you place your order. If an Enjoy Expert is not available that day, you may need to select a time the following day.
9. Can I return my order if it’s been delivered by an Enjoy Expert?
Yes. The return policy is the same as DJI’s standard policy. You can return your order within 7 days from the date it was delivered. To return your order, please email email@example.com or contact DJI’s online support chat.